Explore more about the

Exclusives Membership

A luxury focused, members-only service
that keeps your products in optimum
condition, as well as hosting
a collection of lifestyle events
and unique benefits

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Exclusives by Miele is the culmination of many years of customer care experience serving our premium clients. Our commitment to providing customers with immediate, convenient and attentive care has led us to establish Exclusives – a luxury focused, members-only service that keeps your products in optimum condition, as well as hosting a collection of lifestyle events and unique benefits. With two different levels of membership – standard and premier – you can rest assured that whatever your specific needs are, they will be catered for.

The standard level – Club Membership – is open to everyone who has just purchased a Miele appliance. It provides a unique, free service that gives your appliance another year’s protection on top of its existing 1-year manufactory warranty, as well as a welcome gift – a one-time Miele Web Shop e-voucher*.

For those who look for extended years of coverage after their Miele product’s manufactory warranty has expired, the premier level provides three packages to choose from – Gold, Silver and Bronze. Not only does each option provide an extended warranty for your Miele appliance, including repair and replacement of parts, you can also enjoy an array of other premium benefits, such as luxurious lifestyle events and hand-picked special offers from our premium partners.

With an extensive selection of memberships available to satisfy your needs, Exclusives has been created for people who demand the best customer care. Now all we ask you to do is simply enjoy the peace of mind!

*Terms and conditions apply. Only for new Club members registered for eligible appliances.

Club Membership Gold, Silver and Bronze Membership

 

 

  Levels Types of Membership Key Benefits and Membership Fees
  Premier Gold
  • 9 years extended warranty
  • HK$7,500
  Silver
  • 4 years extended warranty
  • HK$3,900
 

Bronze*

*for appliance list price below HK$14,000

  • 4 years extended warranty
  • HK$2,900
  Standard Club
  • 1-year additional manufactory warranty
  • free of charge

 

 

Explore our member events

Exclusives by Miele members can indulge in a sumptuous array of lifestyle events, ranging from culinary programs, wine tastings to coffee workshops and much more

Upcoming Events