Miele Hong Kong is the only sales subsidiary of Miele Germany in Hong Kong and Macau. Due to safety concerns, we import and sell Miele appliances in Hong Kong and Macau that have passed all necessary safety requirements of Hong Kong and Macau. We encourage you to purchase Miele products from our authorized channels. Miele Hong Kong will not provide after-sales service and maintenance for products purchased from non-authorized channels (including parallel imports). Customers may be asked to provide an original invoice and serial number of appliance to enjoy the product warranty for repair, maintenance and any other after sales service.
To find a Miele authorized partner in Hong Kong and Macau, please visit www.miele.hk or email to firstname.lastname@example.org
The quality of our customer service is reviewed regularly with the help of Miele customer surveys.