Ways to reach us

Call, chat, book a technician online, or send us a message.

Tel: +852-2610-1025

Monday - Saturday: 9:00am - 5:30pm

Exclude Public Holidays

Tel: +852-5508-8912

Monday - Saturday: 9:00am - 5:30pm

Exclude Public Holidays

E-mail: customerservices@miele.com.hk

Complete our contact form, and we will get back to you.

Visit us

Miele Experience Centre

Visit Miele Experience Centre to discover our appliances first‑hand. Try out features, see live demonstrations, and receive personalised advice from our consultants.

Miele Sign on the Miele Experience Center.
Women enjoying an evening with wine and coffee

Explore events designed to help you choose the right appliances, learn how to use your Miele products with confidence, and enjoy inspiring culinary experiences.

A woman speaking with a Miele technician in front of a Miele washing machine and a tumble dryer

Book a repair, browse troubleshooting guides and manuals, check warranty information, order original spare parts and accessories, and contact our experts , all in one place.