Self-help Options
Easily resolve appliance issues on your own with our self‑help tool and help you to keep your Miele appliances running at their best.
Book a technician
You can reach us easily – request a call-out either online or on the phone.
Our commitment to top-quality repairs
Frequently asked questions
Miele appliances are made to last for many years, so a repair is often still worthwhile. If your appliance is considered beyond economic repair and you choose to purchase a new Miele appliance directly from our Customer Service, the inspection fee will be deducted from the purchase price, effectively making the inspection free of charge.
During the Miele warranty period, any defects in your appliance, excluding consumables or operating errors, will be resolved at no cost to you. This includes repairs or replacements of affected components or, where necessary, the entire appliance. Your local Miele subsidiary will also cover all travel costs, labour and spare parts.
For full details, please refer to the warranty terms and conditions.
