Exclusive Miele Extended Warranty
Our extended warranty provides 3 or 8 years option, and gives you complete peace of mind for longer. For as little as a few dollars a day, you can enjoy full protection for your appliances.
Miele Extended Warranty benefits
Extended Warranty prices
For freestanding appliances (excluding Washer-dryers and Ironers):
| Extended Warranty Period | 3 Years | 8 Years |
|---|---|---|
| Includes cost of call-out, labour and parts | Yes | Yes |
| Free Miele Club membership with 1 year additional warranty*^ | Yes | Yes |
| Fee (per subscribed item) | From HK$3,300 | From HK$6,600 |
For built-in appliances (excluding Dialog Ovens and MasterCool) and freestanding Washer-Dryers and Ironers:
| Extended Warranty Period | 3 Years | 8 Years |
|---|---|---|
| Includes cost of call-out, labour and parts | Yes | Yes |
| Free Miele Club membership with 1 year additional warranty*^ | Yes | Yes |
| Fee (per subscribed item) | From HK$3,900 | From HK$7,800 |
Visit us or contact our Customer Service Hotline on +852 2610 1025 to purchase the extended warranty, which is only available during the manufactory warranty period of your appliance. Enjoy complete peace of mind and keep your beloved Miele appliance working perfectly for longer.
Additional information: Miele Extended Warranty terms and conditions.
Frequently asked questions
The Extended Warranty provides full repair cover for your Miele appliance. It includes labour and the cost of spare parts needed to complete the repair, unless the damage was caused by wrongful intent or gross negligence. Terms and Conditions apply.
The Extended Warranty does not cover:
- Faults due to improper installation
- Damages linked to an intervention not conducted by Miele or an authorised Miele Service Partner
- Consumables / accessories, for example: detergent, activated carbon filter, and water filter
- Defect causes outside of the device (external factors such as damage caused through transportation, impact and jolting, or natural phenomena)
- Improper use or operation, for example unsuitable detergents or chemicals, intake of fluids, construction dust, or toner
- Usage related and natural wear and tear, including normal reduction in battery performance, and parts that, according to the operating instructions, must be replaced regularly during the product life cycle
Please refer to the Extended Warranty Terms and Conditions for full details.
An Extended Warranty cannot be transferred to a different appliance. If the appliance is sold, the Extended Warranty can be assigned to the new owner. Please contact Miele to complete and validate the assignment.
The Extended Warranty purchased in Hong Kong is only valid for Hong Kong and Macau.
Yes. Under the Extended Warranty, your repair will be carried out by Miele Technical Service or an authorised Miele service partner. Terms and Conditions apply.
Repairs conducted by unauthorised service providers are not covered.
Should a machine be beyond economic repair, Miele reserves the right to reimburse customers the current value of their appliances for new appliances purchase or provide customers with a new appliance of equal value as to which Miele’s decision shall be final.
Please refer to the Extended Warranty Terms and Conditions for full details.
* By purchasing this extended warranty, customers can enjoy up to 4 or 9 consecutive years of extended warranty in total (inclusive of the 1 year additional warranty upon registering as new Miele Club members).
^ Free Miele Club membership is not applicable to those who have already registered the Miele Club with the same appliance at the time of purchase of this extended warranty. The Miele Club membership will be activated within 8 weeks after the extended warranty purchase. Separate application for Miele Club is not required. For terms and conditions of the Miele Club, please click here.
The actual selling prices of the extended warranty at Miele online shop and retail shops are deemed as final.
" Please contact us for information on Miele Extended Warranties for Dialog ovens and MasterCool.